How has the marriage of big data and the CX (customer experience) evolved the relationship between your business and customers?
Disruptive leaders and trail blazers tend to have a common success trait – grow and re-invent business maturity by embedding CX at the root of almost all things business.
The CMO’s and CTO’s behind these leading businesses have a keen sense to look at the halo of data available across the business, and its underpinning link that drives the evolution in business and marketing transformation. Continue reading “Re-invent CX to shift your business”